What happens if the vehicle breaks down or if I have an accident?
The car rental company provides clients with complete 24-hour emergency roadside assistance. The numbers to be called are printed on the rental agreement and on the rental agreement wallet.
In many countries, the number is also on the windscreen of the rental vehicle. In the event of a breakdown or an accident, you will receive prompt assistance just by calling the Roadside Assistance helpline
You must always remember to complete an accident report form, if an accident happens, giving a full account of the circumstances in which, the accident happened. You have 24 hours to report to the nearest police station. Failure to do so will result in the excess waiver being cancelled and the full damages charged to the client.
In the event of an accident, always make out a jointly agreed report with the other person involved. Please carefully read the rental terms and any instructions provided at time of pick-up.
